Ingestion got affected for customers on starter and growth tier in US and EU regions.

Incident Report for Rudderstack

Resolved

Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been identified and resolved.

Posted Apr 13, 2026 - 06:31 UTC