All Systems Operational

Data Ingestion Operational
90 days ago
99.98 % uptime
Today
Data Ingestion (US) Operational
90 days ago
99.97 % uptime
Today
Data Ingestion (EU) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (IN) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
90 days ago
99.99 % uptime
Today
Data Processing Pipeline (US) Operational
90 days ago
99.99 % uptime
Today
Data Processing Pipeline (EU) Operational
90 days ago
99.99 % uptime
Today
Data Processing Pipeline (IN) Operational
90 days ago
99.98 % uptime
Today
Warehouses Operational
90 days ago
99.99 % uptime
Today
Control Plane / Public API Operational
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
99.97 % uptime
Today
rETL Pipeline Operational
90 days ago
100.0 % uptime
Today
ETL Pipelines Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Resolved - This incident has been resolved.
Jul 15, 23:33 UTC
Identified - Our cloud service provider is currently having issues in the EU region which is affecting the performance of our data processing pipeline, you may observe an increase in latency for event delivery; however, data ingestion is NOT affected.
Jul 15, 23:21 UTC
Resolved - This incident has been resolved.
Jul 15, 14:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 13:51 UTC
Investigating - We are currently investigating the issue with degraded performance from Control Plane API services in the EU region. Data ingestion is NOT affected.
Jul 15, 13:05 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - This incident has been resolved.
Jul 6, 13:43 UTC
Monitoring - We are observing an improvement in API calls to our cloud service provider.
Jul 6, 13:27 UTC
Update - We are continuing to work on a fix for this issue.
Jul 6, 12:36 UTC
Identified - We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.
Jul 6, 11:49 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026
Resolved - This incident has been resolved.
Jul 4, 20:48 UTC
Monitoring - We are observing an improvement on successufully API calls to our cloud provider, event delivery times are recovering back to realtime.
Jul 4, 20:42 UTC
Identified - We've identified event delivery delays across customers in the US region. The root cause is due to an outage from our cloud provider. Event ingestion has not been affected.
Jul 4, 20:23 UTC
Investigating - We are currently investigating this issue.
Jul 4, 20:13 UTC
Jul 3, 2026

No incidents reported.

Jul 2, 2026
Resolved - This incident has been resolved. If your workspace has Data Retention enabled, we are going to replay the events automatically.
Jul 2, 15:23 UTC
Update - We have developed a fix for the authentication errors affecting delivery to some Webhook destinations, and we are now actively deploying it across affected customers. The remediation restores the reset header values automatically, so impacted destinations will resume delivery as the rollout reaches them.
Jul 2, 14:14 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 12:58 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 11:55 UTC
Identified - Elevated delivery failures for Webhook destinations

We've identified the root cause of the delivery failures (authentication errors / HTTP 401) affecting some Webhook destinations. Event ingestion is unaffected — your data is being received and processed normally; only delivery to these destinations is impacted. Our engineering team is actively working on a fix and remediation is underway. We will post the next update as soon as recovery is confirmed.


Immediate fix on your side:
Open your Webhook destination settings in the dashboard, re-enter the keys/values in the Headers section (the previous values were reset), and save. Event delivery will resume right away.

Jul 2, 10:20 UTC
Investigating - We are investigating an increase in delivery failures (authentication errors) affecting a subset of Webhook destinations for some customers, beginning around 06:35 UTC on July 2. Event ingestion is not affected. We are actively investigating and will provide an update shortly.
Jul 2, 08:11 UTC