Update - We resolved the issue for free tier customers. We are waiting on Mailchimp to establish an active communication channel to unblock our IPs for complete resolution.
Dec 24, 2025 - 14:09 UTC
Update - We identified that RudderStack IPs are being blocked by Mailchimp’s Akamai proxy. We are working to establish an active communication channel with Mailchimp’s team to resolve this issue.
Dec 15, 2025 - 17:00 UTC
Monitoring - All events routed to the Mailchimp cloud-mode destination for starter and growth customers in US region are failing consistently.
Dec 10, 2025 - 00:00 UTC
Data Ingestion
Operational
90 days ago
99.99
% uptime
Today
Data Ingestion (US)
Operational
90 days ago
99.99
% uptime
Today
Data Ingestion (EU)
Operational
90 days ago
100.0
% uptime
Today
Data Processing Pipeline
Operational
90 days ago
100.0
% uptime
Today
Data Processing Pipeline (US)
Operational
90 days ago
100.0
% uptime
Today
Data Processing Pipeline (EU)
Operational
90 days ago
100.0
% uptime
Today
Warehouses
Operational
90 days ago
100.0
% uptime
Today
Control Plane / Public API
Operational
90 days ago
99.99
% uptime
Today
Web Application
Operational
90 days ago
100.0
% uptime
Today
rETL Pipeline
Operational
90 days ago
100.0
% uptime
Today
ETL Pipelines
Operational
90 days ago
100.0
% uptime
Today
Integrations
Degraded Performance
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 24, 2025
Unresolved incident: Mailchimp integration delivery issues for free, starter and growth customers in US.
Resolved -
This incident has been resolved and all services are back to normal
Dec 19, 19:14 UTC
Monitoring -
We are seeing recovery of the services. We are continuing to monitor the system to ensure stability and confirm full restoration
Dec 19, 18:53 UTC
Identified -
We have identified the cause of the outage and rolling out a fix
Dec 19, 18:53 UTC
Update -
We are investigating an issue causing an outage for a internal service, which is impacting several dependent components including the Control Plane and Activation API. Customers may experience errors accessing RudderStack web app or any other componets depending on it.
Note: No impact on event ingestion on the data planes
Dec 19, 18:51 UTC
Investigating -
We are currently investigating this issue.
Dec 19, 18:40 UTC